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Delete account

Last updated: 2026-09-20

Delete your account in the app

Open the parent area using your PIN. Select account deletion in Settings and confirm. This deletes the family account, server backup and records on that device. The action cannot be undone.

Signing in again cannot restore a deleted account. Photos and copies saved elsewhere, and local records on other devices, must be removed separately.

Check your subscription first

Deleting your account does not cancel your store subscription. Cancel Hooti+ separately in Apple or Google Play subscription settings.

If you cannot access the app

Prepare an account deletion request on the support page. Provide only the information necessary for verification. Never include your parent PIN or Apple/Google credentials in an email or support message.

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